Maximising efficiency with Vertex for Salesforce Revenue Cloud

For many Salesforce Revenue Cloud* users, managing complex tax calculations remains a significant challenge, especially across both single and recurring transactions. While Salesforce Revenue Cloud streamlines quoting, pricing, catalog management, and billing, integrating these processes with accurate tax compliance is critical. This is where Vertex plays a vital role, automating tax calculations and ensuring compliance within the Salesforce ecosystem. To help you better understand how Vertex enhances the capabilities of Revenue Cloud, I’ve answered some key FAQs.

Why is the launch of Salesforce Revenue Cloud a big win for Salesforce users?

Salesforce Revenue Cloud is the first RevOps product built directly on Salesforce's core platform and works with all the other Salesforce products natively. This means it works seamlessly with other Salesforce products such as Einstein AI and Data Cloud—allowing businesses to harness leading-edge technology to automate and scale their revenue operations.

Why is tax a critical component of Salesforce Revenue Cloud?

Tax calculation is a critical component of any revenue-related product. For many Salesforce users, ensuring that taxes are calculated accurately throughout the entire revenue lifecycle —from beginning configurations to final receipts—is very challenging without automation. Whether integrating with an ERP or using Revenue Cloud as your RevOps solution, automating tax calculations ensures accurate revenue and prevents costly audit penalties.

What is Vertex for Salesforce Revenue Cloud?

Vertex for Salesforce Revenue Cloud is a standalone solution that links financial transactions to the Vertex O Series tax engine to automate sales tax calculations within the quote-to-invoice process. This integration allows a single Vertex tax engine to work across multiple Salesforce solutions and other transactional systems, providing tax determination everywhere transactions occur.

How does Vertex’s tax engine help Salesforce Revenue Cloud users improve the quote-to-invoice process?

When a Vertex tax engine is integrated with Salesforce Revenue Cloud, it automates tax calculation and streamlines the entire quote-to-invoice process. It helps ensure accurate tax rate determination, automatically adjusts taxes as quotes change, and maintains consistent tax visibility through orders and invoicing. Vertex also allows customised tax dates for contracts and enables comprehensive reporting by breaking down taxes by jurisdiction. This reduces manual effort, improves compliance, and ensures transparency across all transactions.

What does this mean for Finance, Tax, and IT teams?

Automating tax processes reduces hidden costs of non-compliance, while increasing efficiency across the buying, selling, and billing lifecycles. For finance teams, this means improved profitability and reduced operational risk. For tax teams, it enables agility and compliance as businesses enter new markets. IT groups benefit from seamless Vertex integration, reducing implementation time and resources while enhancing data flow and system management.

What else can Salesforce users look forward to with the launch of Revenue Cloud— and how does Vertex play a part?

At Dreamforce this September, Salesforce users can look forward to the unveiling of key functionalities in Revenue Cloud, including enhancements in quotes, pricing, catalog management, and billing. This includes powerful features for large ad hoc invoices and bulk billing cycles. These functionalities will be among the most impactful components available at launch.

Discover more about Vertex for Salesforce Revenue Cloud and how Vertex can optimise your Salesforce environment across ecosystems.

*Revenue Cloud is the next evolution of Salesforce's natively built quote-to-cash solution, launched as Revenue Lifecycle Management in February 2024.