Blog Post
One seamless Vertex customer experience
Mindy Cunningham, SVP of Customer Success and Services, emphasises Vertex's commitment to customer experience.
Often when discussing Value Added Tax (VAT) management with U.S. multinationals, the question arises on how a U.S.-based business, with no particular knowledge or skills in the VAT arena, can start to effectively and strategically manage its global VAT position? It takes effort, commitment, and support from senior management to create the necessary control and reporting processes to achieve this, but the payback is potentially enormous as rates of VAT are generally more than double the average U.S. sales tax rates.
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