New Business Models In A New Global Landscape
Global expansion offers important opportunities for retailers, but those that grow successfully share some key traits.
As we see more and more retail companies change the way they do business, new business models are emerging globally and at an astounding speed. These changes have direct and indirect impacts on processes and customer experience.
Too often, as they expand globally, organisations learn after the fact that they’re ill-equipped from a technology standpoint to overcome the challenges in front of them. True globalisation spans much more than just language, currency and other obvious global differences.
In this e-book, we identify the challenges and opportunities that this new landscape is uncovering and how they are having an impact on:
- Platforms - ERP, e-commerce
- Selling Models - Direct to consumer, Omni-channel, Brick & Mortar
- Legislation - Real-time Reporting
- Tax - Collection, Reporting
- Customer Experience - Returns
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