Three ways to reduce fee compliance burdens

Tax professionals should consider a provider that offers unmatched customer support, while upholding a good reputation, and the experience to deal with different customers and issues that arise.

Three years ago, Vertex supported about 400 fees. Today, our software supports approximately 1,400 fees.  

Environmental and recycling fees, airport fees, retail delivery fees, special-district fees and others are adding up. However, the way in which these fees are administered and collected could be improved.   

This is a growing problem for businesses. From a legal-notice perspective, fees are often local. In fact, they are about as local as you can get. This means that businesses required to collect them may not even know how, or when, to do so given that fee statutes and rules are not published in a central repository. Some states have over 40 different fees, and finding details on all the collection and remittance requirements can be time-consuming. 

A second challenge is that existing billing systems must be programmed to produce a separate line item on invoices for fees. When a new fee arises, ERP systems and other accounting applications must be reconfigured so that it appears on invoices. In some cases, companies add the fee amount to their sales and use tax calculations, which is less than ideal from a documentation and audit trail perspective. We’ve seen other instances in which businesses absorb the fees rather than adding them to transactions. That’s suboptimal from a cashflow management perspective.  

Additionally, fees typically require businesses to complete new tax forms that break down the amounts collected by transaction, type and other variables. This type of reporting is generally manual and much less automated than sales and use tax compliance.  

To address these fee-related challenges and risks, the Vertex Chief Tax Office has discussed potential improvements, including:   

  1. A central fee repository: It makes sense to publish all fees in a particular state on that state’s department of revenue (DOR) website. 
  2. Better guidance and more clarity: Fee statutes and rules should clarify precisely what each fee applies to while clearly identifying the specific steps required when collecting, remitting and reporting on a single, standardised form.  
  3. Simplified fee calculation structures: Many current fee rules mandate that sellers undergo multiple assessments, such as evaluating the products being sold and the buyer’s location, and account for related factors, such as exemptions and transaction thresholds, to determine whether a fee applies. Simplifying these structures (per invoice or per item) would also help lessen the fee compliance burden. 

As we engage with more stakeholders throughout the tax (and fee) compliance ecosystem, we expect other improvement possibilities to emerge. We’ll keep you posted about our conversations and progress.

Blog Author

Michael J. Bernard, Chief Tax Officer – Transaction Tax at Vertex Inc. Vertex's Chief Tax Office (CTO) provides insight regarding the impact of tax regulations, policy, enforcement, and emerging technology trends on global tax department operations.

Michael J. Bernard

Chief Tax Officer, Transaction Tax

See All Resources by Michael

Michael Bernard is the Chief Tax Officer of Transaction Tax. In his role, he provides insight and thought leadership around tax department operations, U.S. indirect tax, tax risk management, and tax policy, as well as emerging tax trends. He is an executive-level tax attorney with a diverse portfolio of experience in corporate tax, administration, and finance, including a substantive knowledge of U.S. and international tax laws.

Prior to joining Vertex, Michael was in various tax leadership roles at Microsoft Corporation for 28 years, the most recent being Senior Director – Tax Counsel. Michael led teams in the following functional areas: direct and indirect tax controversy, sales and use, business license, property, tax IT, SOX, and telecommunications. He also co-led a corporate taxpayer advocacy group with the Washington Department of Revenue and was a Director on the Board of the Washington Research Council. Michael has also testified before administrative and lawmakers at both the federal and state level.

Michael earned both a J.D. and a Bachelor of Science in Business Administration from Creighton University. He is a part-time lecturer of Law in the LLM program at the University of Washington School of Law. Michael also served on the board of directors, executive committee, and chaired committees for The Tax Executives Institute (TEI) for nearly 25 years.

Explore Vertex VAT Compliance

Streamline and automate VAT/GST filing reports and returns to improve compliance and audit performance.

LEARN MORE
Man in suit reviewing tax calculations on sheet