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Vertex Community

The ultimate customer journey awaits. Be supported, educated, and inspired.


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Need to log in?   Go to Vertex Community

Our One-Stop-Shop for Customers

The Vertex Community is your primary channel for getting in touch with us, and we're constantly adding a wealth of resources to help you be successful.

Vertex Cloud Indirect Tax is cloud-based tax automation solution for sales, use, and value added tax.

Knowledge & Training

All the knowledge you need in one central location.

Get tips and tricks from a continuously updated knowledge base. Resolve issues quickly and find answers to more complex questions that can't be found in basic product documentation. 

The Community also points you to a variety of training options — including instructor-led online courses, self-paced learning, and in-person course registration.

Vertex Indirect Tax Returns for North America and beyond - sales, use, value added tax

Customer Support

Solve your issues with ease.

The fastest, most reliable way to customer support is through the Vertex Community. You can easily log, track, and resolve support tickets.

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Tax & Product Updates

Helpful resources for tax professionals and Vertex users.

Leverage resources from our trusted tax experts to stay up-to-date on tax litigation, audit, compliance, and new regulations around the world.

Download monthly product updates, new product releases, and implementation and user guides for your Vertex products. Product announcements and documentation can be accessed directly in the Community. 

CEO David DeStefano presenting at Vertex Exchange

Events & Webcasts

Find an upcoming event.

Engage with Vertex, other customers, and our partners at upcoming events. From the Vertex Community platform, we highlight our upcoming events and live webcasts that are available for registration. Plus, we'll keep you updated with the latest information on our annual customer conference, Vertex Exchange. 

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Customer Forum

Collaborate with other customers.

In the Vertex Community forum, customers can exchange ideas and best practices, network with one another, discuss industry topics, and connect with Vertex thought leaders.

 

Need to log in?   Go to Vertex Community

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