Vertex honored with 2025 Buyer’s Choice Award from TrustRadius

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At Vertex, we’re dedicated to delivering impactful solutions, and nothing highlights that more than direct feedback from those who rely on our tax technology. We’re proud to announce that Vertex has earned a 2025 Buyer’s Choice Award from TrustRadius, based entirely on reviews from our customers. This recognition reinforces our commitment to providing best-in-class capabilities, exceptional value and trusted relationships.

"Vertex earning a TrustRadius Buyer’s Choice Award is a true testament to their dedication to delivering exceptional tax technology solutions," said Allyson Havener, SVP of Marketing and Community at TrustRadius. "This award is driven by the voices of satisfied customers who rely on Vertex to navigate complex tax environments with confidence and ease."

The Buyer’s Choice Awards are unique because they’re based entirely on unbiased, verified reviews from real users. TrustRadius asks customers the critical questions: Does the product live up to expectations? Would you buy it again? The answers to questions such as these determine the winners across three key areas—best capabilities, best value for price and best customer relationship. To learn more, visit our TrustRadius profile page.

This year, customers recognized that Vertex excelled in all three categories. Our solutions were recognized for their robust capabilities, delivering exceptional value that matches or exceeds the price and fostering long-term trust through meaningful customer relationships.

In the competitive tax technology market, businesses have many options. Our customers highlight our products for simplifying complex processes, seamlessly integrating with platforms like ERP systems and offering responsive, reliable support.

Honest and constructive feedback fuels our passion to innovate and evolve our solutions. It’s not just about solving tax challenges for today, but about helping businesses prepare for the future with technology that’s scalable, reliable and tailored to their unique needs.

To learn more about our Vertex customer community and support services, click here.

Blog Author

Mindy Cunningham

Mindy Cunningham

SVP of Customer Success & Services

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As Senior Vice President of Customer Success and Services, Mindy Cunningham leads the company’s post-sales efforts with a focus on elevating the customers’ end-to-end journey.

Mindy is a seasoned and accomplished executive with an extensive career in customer success, professional services, consulting, and premium support services specializing in business transformation and innovative enabling technologies.

Prior to joining Vertex, Mindy held senior leadership positions with industry-leading companies including Thomson Reuters, Ellucian, Citrix Systems and KPMG Consulting. She spent the early part of her career as a certified public accountant with Ernst & Young.

Mindy is a founding member of CHIEF Miami, a private network built to drive more women in positions of leadership, and served as a board member on the Technology Services Industry Association (TSIA) Customer Success Advisory Board. She holds a B.S. in Accounting from American University.

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