Strength in Numbers

Many retail, consumer goods, food & beverage, health & beauty, technology, manufacturing, and wholesale and distribution companies develop, deploy, and continually enhance omnichannel operations that deliver a consistent experience to customers regardless of whether they shop, purchase and return online, in-store, or via mobile devices. Omnichannel proficiency requires a holistic mindset, end-to-end process-management, a modern approach to commerce operations (e.g., composable and cloud-based) and the following types of automation:

• An ERP system that serves as the backbone of the business while handing finance and accounting needs, supporting activities throughout the order-to-cash and procure-to-pay cycles (including inventory management, order management and invoicing), and data that supports customer relationship management (CRM) activities; 
• An easy-to-use, highly scalable e-commerce platform that offers customizable storefronts, payment processing, customer analytics and more; and
• A single global tax engine (with global compliance, e-commerce, marketplace and edge computing capabilities) that can integrate seamlessly with the ERP and e-commerce systems to ensure accurate and consistent indirect tax determination and calculation on all transactions – regardless of when, when and/or where businesses engage with their customers.

Download this e-book to learn how to optimize the combined value of these automation investments.